Starbucks is not only a popular destination for coffee lovers, but it has also gained a reputation as a pet-friendly establishment. With their mobile app, Starbucks makes it convenient for customers to place orders on the go, and dog owners can even order a special treat for their furry friends – the Pup Cup.

Downloading and Setting Up the Starbucks App

  • If you’re new to the Starbucks app, the first step is to download and install it on your smartphone.
  •  The app is available for both iOS and Android devices and can be easily found in the App Store or Google Play Store. 
  • Once the app is installed, you’ll need to create an account and sign in to start placing orders. 
  • This usually involves providing your email address, setting up a password, and linking a payment method for future transactions.
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Navigating the Starbucks App

The Starbucks app is user-friendly and offers several features to enhance your ordering experience. 

Upon logging in, you’ll be directed to the home screen, which displays your account information, rewards status, and a menu bar at the bottom for easy navigation. 

The “Order” tab is where you can place your Pup Cup order, along with other food and beverage items. 

You can browse through the menu, customize your order, and add it to your cart for checkout.

Placing a Pup Cup Order

Ordering a Pup Cup on the Starbucks app is simple and straightforward. Here’s a step-by-step guide:

  • Open the Starbucks app and log in to your account.
  • Tap on the “Order” tab at the bottom of the screen.
  • Browse through the menu and select the “Espresso Beverages” category.
  • Scroll down to find the “Pup Cup” option and tap on it.
  • Choose the size of the Pup Cup (e.g., Tall, Grande, Venti) based on your dog’s appetite.
  • If desired, you can add customizations such as whipped cream or toppings by tapping on the “Customize” button.
  • Review your order details and tap on the “Add to Order” button.
  • You can continue browsing the menu and adding other items to your cart or proceed to checkout.

Completing the Order and Payment

Once you have added the Pup Cup to your cart, you can proceed to checkout and make a payment. Here’s what you need to do:

  • Tap on the cart icon at the top right corner of the screen to review your order.
  • Make any necessary changes to your order, such as removing or editing items.
  • Tap on the “Checkout” button to proceed.
  • Choose a Starbucks location for pickup from the list of available options.
  • If you have a reward or gift card, you can apply it to your order by tapping on the “Payment” tab and selecting the appropriate option.
  • If you need to add a new payment method, you can do so by tapping on the “Add Payment Method” button and following the prompts.
  • Review your order details, including the pickup location and payment method.
  • Tap on the “Place Order” button to confirm your order and make payment.
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Picking Up the Pup Cup

After placing your Pup Cup order on the Starbucks app, it’s time to pick it up at the designated location. Here’s what you need to know:

  • Once your order is confirmed, you’ll receive an estimated pickup time in the app, which is usually within a few minutes.
  • Head to the Starbucks location you selected for pick up and go to the designated pickup area.
  • Approach the pickup counter or designated pickup spot, and let the barista know that you have a mobile order for a Pup Cup.
  • The barista will verify your order details and hand you the Pup Cup for your furry friend.
  • You can then take your Pup Cup and enjoy watching your dog savor the special treat.

Customization Options for Pup Cup

One of the great features of the Starbucks app is the ability to customize your Pup Cup order. 

Here are some options you can consider to make the Pup Cup even more appealing to your furry friend:

Whipped Cream

You can choose to add whipped cream to your Pup Cup, which most dogs find irresistible.


 Some Starbucks locations may offer additional toppings for the Pup Cup, such as dog-friendly cookies or sprinkles. You can inquire about these options at the pickup counter or through the app.


Starbucks offers different sizes for the Pup Cup, including Tall, Grande, and Venti. 

Consider your dog’s appetite and size when selecting the appropriate size for your Pup Cup order.

Payment Methods

The Starbucks app offers various payment methods to make it convenient for customers to place orders. Here are the options you can use to pay for your Pup Cup:

Linked Payment Card

You can link your credit card, debit card, or Starbucks gift card to your app account and use it to pay for your Pup Cup order.

Starbucks Rewards

If you’re a member of the Starbucks Rewards program, you can use your rewards points to pay for your Pup Cup order.

 Simply select the “Rewards” option during checkout and choose how many points you want to redeem.

Gift Card

You can also purchase a Starbucks gift card through the app and use it to pay for your Pup Cup order. 

Simply add the gift card to your app account and select it as the payment method during checkout.

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Tips for Ordering Pup Cup on Starbucks App

Here are some helpful tips to keep in mind when ordering a Pup Cup on the Starbucks app:

Customize to Your Dog’s Preference

Consider your dog’s preferences and dietary restrictions when customizing the Pup Cup order. 

For example, if your dog is lactose intolerant, you may want to skip the whipped cream or choose a dairy-free alternative.

Double-Check Order Details

 Before placing your Pup Cup order, double-check the size, customizations, pickup location, and payment method to ensure accuracy.

Follow Pickup Instructions

Pay attention to the pickup instructions provided in the app and follow them when picking up your Pup Cup. 

This will help ensure a smooth and efficient pickup process.

Be Polite to Baristas

 Remember to be polite and respectful to the Starbucks baristas when picking up your Pup Cup. They work hard to fulfill orders and provide excellent customer service, so a kind word or thank you goes a long way.


Q: How much does a Pup Cup cost?

A: The cost of a Pup Cup may vary depending on the location and size selected. It is best to check the menu or the app for the most up-to-date pricing.

Q: Are the Pup Cups safe for dogs to consume?

A: The Pup Cups at Starbucks are typically made with dog-friendly ingredients, but it’s always a good idea to check the ingredients and consult with your vet if your dog has any dietary restrictions or allergies.

Q: Can I order a Pup Cup for my dog even if I don’t have the Starbucks app?

A: Yes, you can still order a Pup Cup for your dog even if you don’t have the Starbucks app. Simply visit a Starbucks location in person and let the barista know that you would like to order a Pup Cup for your dog. They will be able to assist you with your request.


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